Frequently Asked Questions
We accept most major credit cards and Paypal.
All orders are final sale and non-refundable. If your order arrives and you are not satisfied, please contact us within 24 hours of arrival and we will work with you to make sure you are completely satisfied.
Standard orders are typically processed within 1-4 business days via UPS, Fedex or USPS. You will then receive an email with your shipment tracking details. All items are shipped as gifts and do not include invoices or purchase details. For any special requests, please leave a note at checkout or contact us.
Severe weather may cause shipping delays. We regret that we are not able to guarantee express delivery in the event of severe weather.
Hand delivery service is available within the greater northern California area, please contact us at firstname.lastname@example.org within any inquiries.
Yes, no problem! For orders to you or your recipient, you can simply specify the shipping address at checkout.
If you plan to purchase multiple ready-made gifts for multiple recipients, you can simply write in the "Add a note" section at checkout which gift goes to which recipient. For example:
Please ship the "Greyhound" to _________ and ship the "Between the Sheets" to _________.
If you plan to purchase multiple build your own gifts, you can do these as separate orders or place them together and specify which items go to which recipients, or contact us and we can help you place your order.
Yes, we do. Please email us at email@example.com so we can find you the best rate for a single gifts or many gifts.
We collect sales tax in accordance with the State of California.
If you need help choosing the perfect gift while browsing our ready-made gifts or attempting to build your own gift, please feel free to contact us via our in-store chat, text, call or email. Our Box Bar team will discuss options and recommendations with you so you can gift the perfect present for anyone on your list.
We want to make your gift as perfect as possible, please contact us with any special inquiries and we will do our best to accomodate.
Yes! We offer full service wedding gifting including everything for your bridal party to your guests. We can design completely custom options to match the style and theme of your wedding. Simply email us at firstname.lastname@example.org with your questions and we will be happy to help you plan the perfect gifts for everyone you need on the big day.
Yes, of course! Please contact us at email@example.com and we can discuss all of our various corporate gifting services - from your employees, to your clients, to your events.
If you have placed an order but would like to make a modification, please contact us via email, chat or text with your order # and requested changes as soon as possible. We typically process orders within 1-4 business days, if you contact us before your order goes out for shipping, we usually can make minor modifications.
You should receive an email after you place your order with your order #, when your product ships you will receive another email with the tracking information. If you have any questions about your order's shipment, you can contact us at firstname.lastname@example.org.